How are ParaplyPig products made?

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Every item is made-to-order through our trusted print partners. That means nothing is printed until you order it — reducing waste and keeping things intentional.

 

Can I cancel or change my order after it’s placed?

 

Because production starts quickly, we’re unable to cancel or make changes once your order is submitted. Be sure to double-check everything before checking out!

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Shipping

 

Do you ship internationally?

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Not at the moment. We currently ship only within the United States, but we’re hoping to expand in the future!

 

When will I receive my order?

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Orders usually ship within 2–4 business days and arrive within 3–7 business days after that (U.S. only). You’ll get a tracking email as soon as your item is shipped.

 

Why did only part of my order arrive?

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Some items may ship separately if they’re produced at different facilities. It’s normal — the rest of your order is still on the way!

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Returns & Issues

 

Do you accept returns or exchanges?

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Since every product is custom-made just for you, we don’t accept returns or exchanges for size, style, or color changes.

But if your item arrives damaged or misprinted, let us know within 7 days and we’ll offer a free reprint or refund.

 

What should I do if my item is damaged or incorrect?

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Email me at paraplypig@gmail.com with your order number and a photo of the issue — we’ll make it right, promise.

 

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Products

 

What phone models do you offer cases for?

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We offer cases for many popular iPhone and Samsung Galaxy models. Don’t see your model listed? Reach out and ask!

 

Can I request a specific product or pattern?

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Yes, we love hearing your ideas! We can’t promise every request will become a product, but we’re always listening.

 

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Still have questions?

 

Reach out anytime by filling out this form or DM us on Instagram @paraplypig.